Account Deletion — Kaern
Last updated: August 2026
This page explains how to request deletion of your Kaern account and associated personal data, as required by app store platforms (Google Play, App Store).
1. How to request deletion
Account deletion is currently handled by email request:
- Email [email protected] from the address linked to the Google account you use with Kaern.
- Use a clear subject line: “Kaern account deletion”.
- Include your display name or any in-app identifier you know, if available.
We will confirm receipt, then confirm when deletion is complete.
2. Data deleted
When your request is processed, we delete:
- Your account and profile details (timezone, country, date of birth, preferences)
- Goals, training plans, and coaching history tied to your account
- Activity data synced or imported and linked to your account
- Access tokens for connected providers (Polar, Strava, etc.) — access is revoked where supported
3. Data that may be retained
We may retain limited information only when required by law or to protect our legal rights, for example:
- Minimal technical logs for a limited period
- Record of the deletion request and its handling
- Data needed for accounting or tax obligations, if applicable
Such data is not used for other purposes.
4. Timeline
We process requests within a reasonable time — typically within 30 days after we verify the requester (account linked to the email).
5. After deletion
Once your account is deleted, you will no longer be able to sign in. To use Kaern again, you will need to create a new account.
6. Contact
Questions: [email protected].